Foxkalomaski | Moving Millions - Butlins - Our clients - Our Work

ENGAGED CUSTOMERS
ARE RESPONSIVE CUSTOMERS

Objective / Issue

Provide a greater annual return on Butlins heavyweight DM programme which previously had been largely price-led and lacking in emotion

Think

Our approach was to create engagement and sense of desire for the product by segmenting the market and producing targeted communications for each audience

Create

We created simple, impactful and visually fun DM with a narrative designed to connect with the consumer on an emotional level

Deliver

The nature of Butlins’ business means it’s essential that we consistently deliver communications with a fast turnaround

MOVINGMILLIONS

Butlins deliver 22 million pieces of direct marketing to customers each year. The results have been staggering having generated in some instances up to 35% conversion rate and reduced costs per booking by 34%, boosting a return on investment by 51%

“In the past year Fox Kalomaski have challenged our traditional DM programme and subsequently we have seen a vast improvement in response”

Alicia Coghlan, Butlins